Privacy Policy

Effective August 3, 2026

This Privacy Policy explains how Snoozy ("Snoozy," "we," "us," or "our") handles personal information. It applies to the Snoozy website, iOS application, and related services (the "Service").

1. Information we collect

Account information

We collect your Apple account identifier, email address, name, authentication records, and account dates. Apple can hide your actual email address when you use Sign in with Apple.

Alarm and sleep information

We collect information that you enter or create through the Service. This information can include alarm times, bedtime, repeat rules, snooze activity, stop-code results, and alarm history.

Some alarm settings and history remain on your device. We send selected alarm events and schedule information to our servers. We use this information for history, reminders, account features, and analytics.

Subscription information

We collect product identifiers, transaction identifiers, subscription status, and expiration dates. Apple processes your payment information. Snoozy does not receive your full payment-card number.

Notification information

We collect push tokens, device names, time zones, notification preferences, and delivery records. We use this information to send the notifications that you enable.

Communications

We collect messages that you send to support. We also collect email preferences and records of service or marketing messages.

Analytics information

We collect app and website events, feature use, screen or page views, device information, and app version. Analytics events can include alarm times, bedtime, repeat rules, snooze settings, and alarm results.

The iOS app can record masked session replays. The app masks text inputs and images. Website analytics use cookies and local storage.

Diagnostics

We collect crash reports, logs, performance information, and technical identifiers. Logs can contain account or event details when necessary to investigate an error.

2. How we collect information

We collect information:

  • Directly from you.
  • From your use of the Service.
  • From your device and Apple services.
  • From our service providers.
  • From cookies and similar website storage.

3. How we use information

We use personal information to:

  • Provide alarms, stop codes, reminders, widgets, and history.
  • Create and secure accounts.
  • Process subscriptions and record their status.
  • Send service, lifecycle, and marketing messages according to your preferences.
  • Provide support.
  • Measure feature use and improve reliability.
  • Detect fraud, abuse, and security events.
  • Obey legal requirements.
  • Enforce our Terms of Use.

We do not use alarm or sleep information for targeted advertising.

4. How we disclose information

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

We disclose information to these categories of recipients:

  • Apple for sign-in, subscriptions, refunds, and push notifications.
  • Cloudflare for hosting, databases, network security, and email delivery.
  • PostHog and our PostHog-compatible analytics host for product analytics and masked session replay.
  • Sentry software and our error-monitoring host for crash reports, logs, and diagnostics.
  • Professional advisers when legal, accounting, or security advice is necessary.
  • Authorities or other parties when law requires disclosure or safety requires action.
  • A successor during a merger, financing, acquisition, reorganization, or asset sale.

We require service providers to protect personal information and use it only for the services that they provide to us.

5. Alarm and sleep information

Alarm and sleep information can reveal information about your health or daily routine. We use this information only for the purposes described in this policy.

We do not sell this information. We do not use it for targeted advertising. We disclose it to service providers only when they process it for Snoozy.

Contact us at support@snoozy.jsj.sh to request access, correction, or deletion. You can also delete your account in Profile.

6. Retention

We keep account information while your account is active. We keep alarm, notification, subscription, communication, and analytics records while necessary for the purposes in this policy.

We can keep records longer when law, fraud prevention, security, accounting, or dispute resolution requires retention. Backup copies can remain for a limited time until the backup cycle removes them.

When you delete your account, our active database deletes account-linked records. These records include authentication, profile, alarm, notification, email, subscription, and policy-acceptance data.

Account deletion also asks Apple to revoke the Sign in with Apple authorization. Analytics and diagnostic providers can retain records under their own retention schedules. Contact us to request deletion from those systems where applicable.

7. Your choices and rights

You can:

  • Change alarm and notification preferences in the app.
  • Turn off system permissions in iOS Settings.
  • Contact us to unsubscribe from optional marketing email.
  • Ask for access to or correction of your personal information.
  • Ask us to delete your personal information.
  • Delete your account in Profile.

Send a privacy request to support@snoozy.jsj.sh. State the email address that is connected to your Snoozy account. We can ask for information to make sure that the account belongs to you.

Applicable law can give you additional rights. These rights can include portability, restriction, objection, and an appeal of our decision. We will not discriminate against you because you use a privacy right.

Snoozy does not sell personal information. Therefore, Snoozy does not offer a sale opt-out. Contact us if you believe that a browser privacy signal applies to your use of the website.

8. Security

We use technical and organizational safeguards to protect personal information. These safeguards include encrypted network connections, access controls, and device file protection.

No system is completely secure. We cannot guarantee that unauthorized access, loss, or misuse will never occur.

9. International processing

Our providers can process information in the United States and other countries. The privacy laws in those countries can differ from the laws where you live.

10. Children

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Contact us if you believe that a child under 13 gave us personal information. We will investigate and delete the information when appropriate.

11. Changes to this policy

We can update this Privacy Policy. We will post the new policy and update the effective date. We will give notice before a material change takes effect when applicable law requires notice.

12. Contact

Send privacy questions or requests to support@snoozy.jsj.sh.